Contact PAYE Calculator NZ

Where to send what

Postal address: Level 4, 21 Queen Street, Auckland CBD, Auckland 1010, New Zealand

Reporting a figure that looks wrong

This is the message we most want to receive. To make it quick to check, include:

• the address of the page
• the figure shown, and the figure you expected
• the inputs you used, if it came from a calculator
• the Inland Revenue or Employment New Zealand page you are comparing against, if you have it

Every rate on this site is traceable to a published source, so a report with a source attached can usually be resolved the same day. What happens next is set out in the editorial policy.

What we cannot help with

This site publishes rates and arithmetic. It has no access to your tax records and no standing to act for you, so there are things that have to go elsewhere:

• Your own tax position, refund or debt. Contact Inland Revenue. They can see your account, and we cannot.
• A payslip you think is wrong. Ask your employer or their payroll provider first, since they hold the records the figure was built from.
• A dispute about pay, leave or entitlements. Employment New Zealand handles those.
• Personal tax advice. Talk to a chartered accountant. We state what the rules are; we do not tell you what to do about them.

Please do not send personal information

We do not need your IRD number, bank details, date of birth or a copy of your payslip to check a rate, and we would rather not hold them. A figure, a page address and the inputs you used are enough. Anything sent to us is handled under the privacy policy.

Before you write

• methodologyWhat the calculator does and does not model
• official sourcesWhere each figure came from
• editorial policyHow corrections are handled
• disclaimerThe limits of these numbers